「包二奶」的社會現象在香港受到廣泛討論，已由私人領域的個人問題演變成公眾關心的社會問題。然而，過去的有關研究，並沒有嘗試了解社會服務機構對此問題的整體回應，有見及此，筆者在四年前展開一項有關「包二奶」的研究。研究其中一部份透過問卷調查和聚焦小組訪談，探討社會服務機構對「包二奶」問題的整體回應，和社工人員對此問題的看法。本文主要是這部份研究結果的報告。研究數據顯示，受訪機構認為受困家庭最逼切的需要是「情緒的紓緩」和「危機及哀傷處理技巧」。受訪者也認為「包二奶」對受害的香港太太、孩子，以至包養二奶的男性，都有很大的傷害。受訪機構多採用微觀的社會工作介入手法，包括小組、個案和熱線，以回應服務需要；也有受訪機構運用宏觀的介入手法，但只局限於社區?育。文章最後討論本研究結果，並對社會服務機構將來發展有關服務，提出一些建議。

The Cross-border “Baau Yih Naaih” and the Responses of Social Welfare Services in Hong Kong

The current phenomenon of cross-border baau yih naaih, literally “keeping a second wife” in the mainland, has become a rising concern in Hong Kong. The nature of the problem has changed from the personal to the social. There is a dearth of research into how local social welfare agencies as a whole have responded to meet the service needs of those individuals and families that have been affected by the problem. In view of this knowledge gap, this paper reports the results of part of a research project carried out four years ago, with the aim of adding to our understanding of how social welfare agencies in Hong Kong have responded to the service needs that have arisen, as well as the views of social workers/social work students on this phenomenon. The data for this study were collected by a questionnaire survey and two focus-group interviews. The research results show that from the perspective of 26 social welfare agencies, the service needs of these afflicted families and individuals are the “alleviation of negative emotions” and “crisis and grief management.” The participants of the focus-group interviews felt that the cross-border baau yih naaih had negatively affected not only the Hong Kong wives and children, but the men who kept mistresses themselves. These social welfare agencies employed micro social work intervention approaches (namely casework, group work, and hotline services) to meet the service needs; while a macro social work approach (predominantly community education) was used to a lesser extent. This paper discusses the implications of this study and makes recommendations for future service development in this area.